Famous Optical Rajula
At Famous Optical Rajula, customer satisfaction is our priority. We strive to provide genuine products and quality service with every purchase.“ Due to hygiene and customized optical products, returns are limited.”
👓 Returns & Exchange Eligibility
Customers may request a return or exchange under the following conditions:
✅ Wrong product delivered
✅ Manufacturing defect
✅ Damaged product received
✅ Incorrect order supplied
The product must be:
Unused
In original condition
Returned with original packaging and invoice
⏳ Return Request Timeline
Customers must inform us within:
24 hours for damaged or wrong products
3 days for eligible exchange requests
🚫 Non-Returnable Products
The following products are non-returnable and non-refundable:
❌ Customized prescription glasses
❌ Progressive lenses
❌ Prescription lenses made as per customer power
❌ Used contact lenses
❌ Products damaged due to improper handling
💳 Refund Policy
Approved refunds will be processed through:
Original payment method
OR
Store credit / exchange option
Refund processing time:
5–7 business days after approval
🔄 Exchange Policy
Customers may exchange eligible products subject to:
Product condition
Stock availability
Price difference adjustment (if applicable)
👁️ Prescription Accuracy
Customers are requested to verify prescription details before confirming orders.
Famous Optical Rajula is not responsible for issues caused by:
Incorrect prescription provided by customer
Old or inaccurate prescription information
📞 Need Assistance?
For return or refund support, contact:
Famous Optical Rajula
📞 +91 XXXXXXXXXX
💬 WhatsApp Support Available